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ServicePlus has grown in popularity due to their low prices, regular discounts, and special offers. Their round-the-clock customer care and broad contractor network have provided them an advantage. However, their lack of availability in all the states and cover cap limitation is a bit of a disadvantage.
The ServicePlus Platinum Plan costs an average of $41.66 per month and $500 per year, and the Gold Plan costs $45.83 per month and $550 per year. The exact price of your warranty depends on your state, the size of your house, and additional add-on coverage.
Apart from the monthly or yearly premiums, you’ll be required to pay a deductible of $75 per claim.Â
If you purchase any of their plans now, you can get a discount of $200 off + free coverage for two months.
ServicePlus offers two plans with different levels of coverage plus a range of optional add-ons- the Gold Plan and the Platinum Plan.
All of the items covered by ServicePlus plans are listed below.
ITEMS INCLUDED |
GOLD PLAN |
PLATINUM PLAN |
Plumbing System |
✔ |
✔ |
Plumbing Stoppage |
✔ |
✔ |
Whirlpool Bathtub |
✔ |
✔ |
Water Heater |
✔ |
✔ |
Oven/Range/Stove |
✔ |
✔ |
Electrical System |
✔ |
✔ |
Cooktop |
✔ |
✔ |
Sump Pump |
✔ |
✔ |
Dishwasher |
✔ |
✔ |
Built-in Microwave |
✔ |
✔ |
Garbage Disposal |
✔ |
✔ |
Trash Compactor |
✔ |
✔ |
Ductwork |
✔ |
✔ |
Ceiling And Exhaust Fans |
✔ |
✔ |
Garage Door Opener |
✔ |
✔ |
Air Conditioning System |
✔ |
|
Heating System |
✔ |
|
Refrigerator |
✔ |
|
Clothes Dryer |
✔ |
|
Clothes Washer |
✔ |
You can add on extra coverage to your home by investing in some optional items. Here, we have mentioned the additional items, have a look.
Note that the optional coverage can be purchased after 30 days of making the first payment.
Your ServicePlus Home warranty comes with an aggregate limit of $1.5k per item included in the contract. Note that all home warranties include yearly coverage limitations of how much liability a company has when repairing and replacing covered items.Â
Apart from the coverage limits, ServicePlus Home Warranty also does not cover the following things:
Note: There may be other exclusions to your contract; we recommend reading the fine print thoroughly.
ServicePlus Home Warranty has built up a credible reputation for providing quality customer service. Most customer reviews indicate a positive experience with their overall services, while some have registered complaints about their service workmanship.  Â
According to ServicePlus, their claims department and the online portal are open 24/7 to maintain constant communication with their consumers. They claim to organize and schedule appointments with technicians within two days under normal circumstances.Â
While the appointments may take up to 4 days to be scheduled during weekends and holidays, ServicePlus may help you with quicker services at an additional cost if you require emergency service.Â
ServicePlus provides two methods to file claims– online or by calling the toll-free number (1-800-545-0402). When filing the claim, keep the below-mentioned steps in consideration:
Note: ServicePlus has the sole and absolute right to choose a service technician to perform services. They will not reimburse you for any service performed without their prior approval.
Company
|
Premium (Monthly)
|
Deductible
|
Coverage Cap
|
State Availability
|
BBB Rating
|
---|---|---|---|---|---|
ServicePlus Home Warranty | $40-$60 | $75 | 1.5k/contract term | 48 | Not Rated |
American Home Shield | $39-$60 | $75-$150 | $6K-Unlimited | 49 | B |
Choice Home Warranty | $40-$65 | $85 | Up to $3K/item | 49 | B |
Select Home Warranty | $45-$50 | $60-$100 | $2,000 | 46 | B |
America’s Preferred Home Warranty | $35-$50 | $50-$125 | $25K/ contract term | 20 | A+ |
Can't find a suitable option? Don't go just yet! Check out other top home warranty companies.
Waiting Period
-30-days
Dollar Limit For Access
- $1500
Free Cancellation
-No
Contract Transfer Fee
- No
Cancellation Fee
-$50
Customer Service
-24/7
Automatic Renewal
- Yes
State Availability - All except California and Nevada
To help you understand SPHW's services better, we have compiled a list of reviews and ratings submitted by various consumers across different websites. Have a look:
Review Platform | No. of Reviews | Rating |
2,131 | ||
Yelp | 230 | |
BBB | 409 | |
Trustpilot | 192 |
ServicePlus Home Warranty has consumer ratings that are comparatively lower than average industry standards. Customers have shown dissatisfaction with the customer services and the quality of technicians sent to them. It indicates that most customers are not satisfied with the purchases and services provided by SPHW.
We are committed to providing you with credible company reviews, so we examine, compare, and analyze the companies’ offerings and performance. The purpose is to evaluate providers based on the cost, coverage, claims, and customer service.Â
Yes, there is a waiting period of 30-days before you start filing the claims.
You will still require a home warranty even if you have homeowners insurance since these services work differently. A homeowners insurance provides coverage against the structural damage of your building. While a home warranty covers the repair and replacement of critical home systems and appliances.Â
You can opt for a single-year warranty or a multi-year warranty. If you go with a single-year warranty, it will last for 12 months. After which, you will be required to inform the company if you wish to cancel it; otherwise, it will be automatically renewed.
You can start filing for claims once the warranty period is over. Most home warranty companies have a waiting period of 30-days, while some companies begin coverage after 10-days as well.Â
Yes, They do cover limited roof leaks as an optional item, which you can add to your plan at an extra amount. Under roof leaks, they cover the roof repairs of the occupied living area.
ServicePlus Home Warranty claims to repair or replace the covered item regardless of its age, make, and model. However, they will only cover mechanical damage caused due to normal wear and tear.
No, they do not cover any pre-existing conditions, known or unknown.
According to their contract, a technician can visit your home in 2 days under normal circumstances. However, the technician may take up to 4 days during holidays or weekends.
You can cancel your contract by submitting the cancellation request in writing. If you cancel within the first 30 days, you will get a full refund of the premiums paid. If you cancel after 30 days, you will be entitled to a pro-rata refund, less a $50 administrative fee.
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