Select Home Warranty Review: 2022

Select Home Warranty has been in the home warranty business since 2012, providing comparable coverage options and flexible pricing. In this Select Home Warranty review, we’ll look through its coverage options, cost, customer service, policy features, available discounts, and other vital details to help you decide if SHW is best for your home.

This detailed review should help:

  • Determine the best coverage plan for your needs
  • Identify the standard of service provided by Select
  • Go beyond reducing home maintenance and repair costs

prosPerks :

  • Offers discounts on multi-year plans
  • Responds to a service request within 24 hours
  • Does not require home inspection to begin coverage

consDrawbacks :

  • Not available in 4 states
  • Has complaints about customer services

Disclosure: We may receive a commission for quotes accepted by the customers, but this has no bearing on the legitimacy of our review process.

Our Opinion

Select Home Warranty provides comparable coverage plans, flexible pricing, various payment options, and discounts to the customers, making it one of the most well-known providers. However, the customers point out the delay in its claims settlement process as a demerit.

Select Home Warranty Cost

Select’s Gold Care, and Bronze Care plans cost $43 per month, and the Platinum Care plan costs $48.17 per month. However, the exact price of your home warranty depends on your state, the size of your house, and additional add-on coverage.

Apart from the monthly or yearly premiums, there’s a deductible of $40-$100, which you’ll be required to pay to the technician during each service visit. You can find the exact amount of the deductible in your service agreement.

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Discounts/Offers

If you purchase any of SHW’s plans on annual billing, you can get a discount of $150 off, free coverage for two months, plus some added discounts on checkout!

Select Home Warranty Plans & Coverage

Select Home Warranty provides warranty plans to homeowners, buyers, sellers, and realtors. SHW offers three plans of varied coverage, including optional add-ons. These plans are:

  • Bronze Care Plan: Covers 8 appliances like a built-in-microwave, garbage disposal, refrigerator, etc.
  • Gold Care Plan: Covers a range of 6 major home systems like AC, heating, electrical, water heater, etc.
  • Platinum Care Plan: Covers everything that Gold Care and Bronze Care do plus three other significant items.

All of the items covered by SHW are listed below –

Items Included

Bronze Care

Gold Care

Platinum Care

Clothes Washer

 

Garbage Disposal

 

Refrigerator

 

Stove/Oven

 

Microwave 

Oven(Built-In)

 

Clothes Dryer

 

Cooktop

 

Dishwasher

 

A/C

 

Cooling

 

Plumbing System

 

Heating System

 

Electrical System

 

Water Heater

 

Ductwork

 

Plumbing Stoppage

   

Garage Door Openers in

   

Ceiling Fan

   

Let’s take a look at what will be covered under the following systems and appliances:

  • Air Conditioning Unit – Condenser fan motors, compressors, condensers, thermostats, capacitors, relays, pressure & cut-in switches, start assist, defrost boards, and blower motors.Let’s take a look at what will be covered under the following systems and appliances:
  • Pool – Pumping, filtration, and heating system.
  • Plumbing – Line leaks in water, waste, and drain vents, toilet bowls, toilet tanks, toilet flushing, angle stops, and risers.
  • Septic – Aerobic pump, sewage ejector, jet pump, and septic tank.

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Optional Add – Ons 

You can add extra coverage to your home by purchasing these nine optional items –

  • Central Vacuum
  • Lawn Sprinkler System
  • Pool
  • Roof Leak
  • Septic System
  • Spa
  • Stand Alone Freezer
  • Sump Pump
  • Well Pump

Select Home Warranty Coverage Limits

The Select Home Warranty comes with an aggregate limit of $2k per item included in the contract. You must note that all home warranties include yearly coverage limitations of how much liability a company has when repairing and replacing covered items. 

Plan Exclusions

Apart from the aggregate limits, Select Home Warranty also does not cover the following things:

  • Failures caused by abuse, rust, corrosion, improper installation
  • Known or unknown pre-existing conditions
  • All components or parts of any covered item, such as freon, crushed ductwork, lights, solar heating systems, etc.
  • Items covered under manufacturer’s warranty or any other implied warranty
  • Items that require repair or replacement as a result of Acts of Nature
  • Consequential Damages; including, but are not limited to water, fire, and mold spores
  • Repair of any item which said the repair would violate any local, state, or federal laws, rules, codes, and regulations
  • Structural damages; things covered by homeowners insurance

Note: There may be other exclusions to your home warranty; we recommend reading the sample contract thoroughly.

Quality of SHW Customer Service

Select Home Warranty reviews indicate that its services are trustworthy. The Better Business Bureau (BBB) has not accredited Select, although it has a rating of ‘B’ by the organization.

Select Home Warranty claims that it will assign the technicians to provide repairs in non-emergency service requests within three days. Select will first verify whether the item causing the emergency is covered during the emergency requests. 

If the emergency pertains to gas, fire, or has the potential to cause injury, you would be required to vacate your premises and contact the proper authority. Once your home is made safe to re-inhabit, Select will begin the procedure of repair or replacement.

Claim Filing Process

To submit your Select Home Warranty claim, here is what you should do:

  • Call Select Home Warranty at 855-267-3532 or visit their website to submit your claim.
  • Select will assign an independent service technician to your home to fix your broken item within three business days during the week and four business days on weekends or holidays.
  • You will be required to pay a service fee to Select or to the technician.

Note: Select will bear the repair or replacement cost, and reimbursement will not be made for any service performed without their prior approval.

Comparison With Other Companies

Company
Premium (Monthly)
Deductible
Coverage Cap
State Availability
BBB Rating
Select Home Warranty $41-$46 $60 $2,000 46 B
American Home Shield $39.99-$60 $75-$150 $6K-Unlimited 49 B
Choice Home Warranty $45-$55 $50-$85 Up to $3K/item 49 B
Cinch Home Services $27.9-$39.99 $75-$150 $1,000-$2,000 48 B+
First American Home Warranty $33-$45 $85 Up to $3.5k per item 35 B

None of these suit your requirements? Check out these other top home warranty providers.

Key Details

Waiting Period

-30 days

Dollar Limit For Access

-N/A

Free Cancellation

-30 days

Contract Transfer Fee

-N/A

Cancellation Fee

-$75

Customer Service

-24/7

Automatic Renewal

-Yes

State Availability - All except Nevada, New Mexico, Washington and Wyoming

Company Details

Registered Company Name
-
Select Home Warranty
Company Type
-
Corporation
CEO
-
Joseph Scott Shrem, Founder
Established In
-
2012
Years In Business
-
10 years
Corporate Office/Headquarters
-
1 International Blvd, Mahwah, NJ 07495-0025

Select Home Warranty: Consumer Ratings

To help you understand Select Home Warranty’s services better, we have compiled a list of reviews and ratings submitted by various consumers across different websites. Have a look:

Review Platform No. of Reviews Rating
Google 13,818
4 / 5
BBB 4,854
1.5 / 5
Trust Pilot 2,727
3.8 / 5
SiteJabber 793
3.5 / 5
Pissed Consumer 474
3.2 / 5
Angi 16
2.1 / 5

Select's ratings are comparable to the industry average, but in recent reviews, customers are mostly dissatisfied with the delays in sending technicians. Customers also appear to have misunderstandings about the fine print.

Our Methodology

We are committed to providing you with credible company reviews, so we examine, compare, and analyze the companies’ offerings and performance. The purpose is to evaluate providers based on the cost, coverage, claims, and customer service. 

  • Cost: We examine the cost of home warranties regarding the services offered. The pricing includes monthly/annual premiums, deductibles, and any discount provided to the customers. We compare it to the industry average to check whether the plans are cost-effective. 
  • Coverage: We compare the plans offered by different home warranty providers. The parameters for comparison include systems, appliances, and additional coverage that the company provides.
  • Claims: We examine the customer reviews and their satisfaction with the claims filing process, settlement, and time to complete it. 
  • Transparency and credibility: We check if the company is registered within a suitable industry and provide details of CEOs, contractors, and several settled claims. 
  • Uniqueness: We look out if the company provides extra services, benefits, or coverage options that make them stand out from others in the industry.

Frequently Asked Questions (FAQs)

Is Select Home Warranty legitimate?

Yes, Select Home Warranty has been an industry leader for ten years. It has paid out a lot of claims throughout the years and is licensed to operate in the States.

Which is better: Select or Choice Home Warranty?

Choice Home Warranty and Select Home Warranty are two of the most popular home warranty companies.

Both companies offer various coverage options and have established a reputation for providing quality service. The pricing comparison of these leans in favor of CHW, but Select regularly runs discounts to make it affordable for the customers.

What is covered under Select's free roof coverage?

The Select Home Warranty agreement offers limited roof leak coverage. However, it is only applicable to the occupied living area of single-family homes.

Does Select Home Warranty cover A/C replacement?

Yes, Select may replace your air conditioning unit within a replacement allowance of $2,000.

Can I choose my contractor with a select home warranty?

According to Select’s service agreement, the company will arrange a qualified contractor or technician to perform services.

Does Select home warranty cover California?

Yes, a Select Home warranty is available in California and 45 other states. However, it does not offer NV, WA, WY, and NM services. 

How to cancel Select Home Warranty?

According to Select’s terms and conditions, you can cancel your agreement within the first 30 days and obtain a full refund only if no service has been provided. If you cancel after that period, a cancellation charge of $75 will be applied, and you will get a prorated refund at a non-discounted annual plan cost.

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