America’s Preferred Home Warranty reviews can differ from one customer to another, but reading through this informative piece about the company will help you make informed decisions. This article includes all the critical factors, including features, pros, and cons of the home warranty company.
This detailed review should help to:
Perks :
Drawbacks :
Disclosure: We may receive a commission for quotes accepted by the customers, but this has no bearing on the legitimacy of our review process.
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America’s Preferred Home Warranty has been for over 20 years. Our research shows that they value their customer’s feedback and provide affordable plans for buyers, homeowners, and real estate professionals.
The cost of APHW plans differ depending on the service fee or deductible, but they provide the same coverage. You can select one of the options from the following:
Each warranty has a 12-month contract.
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APHW provides its homeowners with a free loyalty program. With the help of their Preferred Rewards saving program, you can save on the goods, food, and services you choose to use every day.
Apart from that, you can also grab various deals from your favorite retailers.
America’s Preferred Home Warranty offers two plans: Standard Coverage (with preferred upgrade) and Real-Estate Plan.
APHW Coverage
The home warranty company mainly covers every major appliance and system in your home, including electrical, heating, plumbing, refrigerator, etc.
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Standard Coverage |
With Preferred Upgrade |
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Central Air Conditioning |
Refrigerant recovery, reclaim, and disposal, crane expenses, registers & grills, ceiling fan |
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Built-in Dishwasher |
Racks, baskets, rollers |
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Built-in Oven |
Interior lining, clocks, rotisseries, handles, knobs, racks, dials |
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Garage Door Opener |
Hinges, springs, remote transmitters, keypads |
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Refrigerator |
Refrigerant recovery, ice maker and ice/beverage dispenser, control board, and respective equipment |
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Central Vacuum |
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Attic & Exhaust Fans |
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Ductwork |
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Electrical System |
Special Electrical Package: fire/burglar alarm, lighting fixtures, doorbell |
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Plumbing |
Replacement with similar quality (Toilets) |
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Heating System |
Central Heat Adds- registers, heat lamps, and grills |
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Instant Hot Water Dispenser |
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Built-in Microwave |
Interior lining, glass door, shelves, and clocks |
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Water Heater |
Sediment build up |
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Stoppages |
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Garbage Disposal |
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Permanent Trash Compactor (built-in) |
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Permanently Installed Sump Pump |
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Humidifier |
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Septic System |
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Septic System |
Lock and key assembly, buckets |
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Water Well Pump |
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Roof Leak Repair |
NOTE:- $250 for code violations
Research properly as these extra items and systems are covered at an extra cost. The company discusses this policy openly, so you can read the limitations to get help in making the right decision.
You can find a list of the payout caps and limitations in your sample agreement provided by the APHW. Generally, its policy offers an overall aggregate liability of $25,000, slightly more than the industry standards.
America’s Preferred Home Warranty provides all the details related to their coverage limitations and exclusions in their sample contract. They clearly state the circumstances in which they won’t be responsible for the repair and replacement. Some of the exclusions, in this case, are known or unknown pre-existing conditions, rust, vandalism, smoke, missing parts, improper installation etc. APHW won’t offer coverage if the company isn’t informed as soon as the issue is detected.
America’s Preferred Home Warranty’s reviews show that they believe in offering excellent service to their customers. The company has an A+ rating with the Better Business Bureau. It is the highest rating possible that a company can get, and it is achieved only by a few home warranty companies.
The customers are pleased with the responsive nature of the company and flexibility in choosing their person for repairs. However, the company in a few cases has even denied paying the claims due to this reason.
The APHW claim filing process is relatively easier than its competitors. You can file the claim online by visiting the company’s website. It accepts requests 24 hours during all seven days Here are some of the steps that you require to file a claim:
Note: APHW claims that they will pay for the repair or replacement without any delay. The payment can be carried over the phone via credit card, or a cheque can be sent to the technician or reimbursement can be made to the policyholder within 14 business days.
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Company
|
Premium (Monthly)
|
Deductible
|
Coverage Cap
|
State Availability
|
BBB Rating
|
|---|---|---|---|---|---|
| ServicePlus Home Warranty | $40-$60 | $75 | 1.5k/contract term | 48 | Not Rated |
| Choice Home Warranty | $40-$65 | $85 | Up to $3K/item | 49 | B |
| American Home Shield | $39-$60 | $75-$150 | $6K-Unlimited | 49 | B |
| Select Home Warranty | $45-$50 | $60-$100 | $2,000 | 46 | B |
*No rating or not rated.
Can't find a suitable option here? Check out other top-rated home warranty companies
Waiting Period
-30 days
Dollar Limit For Access
-$500
Free Cancellation
-30 days
Contract Transfer Fee
-Nil
Cancellation Fee
-10%
Customer Service
-24/7
Automatic Renewal
-No
State Availability - All except Alabama, California, Connecticut, Delaware, Hawaii, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New York, North Carolina, North Dakota, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Vermont, Virginia and West Virginia
We have compiled a handful of customer’s thoughts from various websites to offer you helpful insight. Going through them will help you in providing a better picture of the company.
| Review Platform | No. of Reviews | Rating |
| 4,350 | ||
| Yelp | 251 | |
| BBB | 333 | |
| Trust Pilot | 19 | |
| Pissed Consumer | 94 |
They rank quite well on some consumer review platforms while poorly on others. The company is doing quite a commendable job and keeping its customers satisfied. However, there are still complaints regarding dollar limits.
We aim to provide the customers with the best information about the home warranty companies present in the market. That is why our reviews are measured against the following criteria:
We consider all of the above factors and more when reviewing a company. Our thorough research includes all the considerations and performance comparisons with their competitors.
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Free Roof Coverage
No, APHW policy doesn’t cover any repair or replacement needed because of mold.
APHW offers an option to purchase extended coverage, which is termed a “preferred upgrade.” This plan allows you to extend the warranty on parts and repairs and items not covered in the standard plan.
Yes, America’s Preferred Warranty covers roof leaks. They offer coverage for asphalt shingles, rolled roofing, and flashing from water leaks happening during the coverage period.
The APHW home warranty is a 12-month contract. During this term, they offer protection to the home systems and appliances in any breakdown or failure because of normal wear and tear.
Yes, APHW provides a townhouse warranty. Apart from that, the company also provides a home warranty for manufactured homes, multi-family units, condos, and single-family homes.
A home warranty is typically a 12-month contract that offers protection to the home systems and appliances in case of any breakdown or wear and tear.
Homeowner’s insurance protects the home’s structure against damage caused by calamities. They include fire, storms, vandalism, and more. The insurance provider needs to pay all the repair costs.
Home warranties and home insurance provide full protection for your home. They protect you against any expensive repair and replacement.
The prorated amount of the home warranty contract will get refunded if you select to cancel it within 30 days of its purchase. However, you might be charged a cancellation fee after this period. Though, they have certain guidelines for all the covered states. So, you should make sure to properly read the cancellation process in your service contract.
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