2-10 Home Buyers Warranty: The 2022 Review

2-10 Home Buyers Warranty (2-10 HBW) is one of the nation’s oldest companies, serving over six million houses across the States. In our 2-10 home buyers warranty review, we evaluate the company’s plans, coverage, pricing, customer reviews, and more in-depth.

This detailed review should help you:

  • Determine the best coverage plan for your needs
  • Identify the standard of service provided by 2-10 HBW
  • Go beyond reducing home maintenance and repair costs

prosPerks :

  • Plans start as low as $19 per month
  • Offers structural warranties
  • Provides limited coverage for roof leak

consDrawbacks :

  • Not available in 8 states
  • Comparatively higher service fees

Disclosure: We may receive a commission for quotes accepted by the customers, but this has no bearing on the legitimacy of our review process.

Our Opinion

2-10 features in our top 10 list as it has been in the industry for 40 years offering affordable coverage for crucial household systems and appliances to builders, homeowners, and realtors. It provides an advantage to the homeowners with its special programs; appliance replacement or appliance discounts. Additionally, they offer a broad range of structural warranties, making it ideal for builders as well.

2-10 Home Buyers Warranty Cost

The 2-10 Home Buyers Warranty costs $22 to $65 per month. The exact price of your warranty depends on your state, the size of your house, the chosen plan, sales taxes, auto-renewal charges, and additional add-on coverage.

Apart from the monthly or annual premiums, you’ll be required to pay a deductible. You can choose the amount of service from the following options – $65, $85, and $100.

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Discounts/Offers

The company offers two months of free coverage for every qualified purchase. You can use the code FRESH2 while completing the order to avail the benefits.

2-10 Home Buyers Warranty Plans & Coverage 

The 2-10 Home Buyers Warranty provides three home warranty plans (with optional add-ons): 

  • Simple Kitchen- Covers all of the significant kitchen appliances
  • Complete Home- Covers a variety of home systems and kitchen appliances
  • Pinnacle Home- Covers everything that Simple Kitchen and Complete Home do, plus a washer and dryer

Here is a detailed list of all the covered items-

Items Included

Simply Kitchen

Complete Home

Pinnacle Home

Built-in Microwave

Dishwasher

Range

Oven

Cooktop

Heating

 

Air Conditioner and Heat Pump

 

Pipe Leaks or Breaks

 

Water Heater 

 

Drain Line Stoppages

 

Toilets

 

Sump Pump

 

Valves

 

Pressure Regulators

 

Electrical Wiring

 

Electrical Switches, Outlets, Panels

 

Doorbell System

 

Supreme

   

Washer and Dryer

   

The company also provides home warranty plans for real estate agents, home sellers, and structural/builder warranties. The plans are:

  • Seller’s Coverage: 2-10 provides a complimentary seller coverage wherever it is allowed by the law. This plan covers major home systems and appliances. Seller’s coverage starts immediately and lasts until the date of closing or cancellation of listing.
  • Buyer’s Coverage: Offers coverage for major home systems and appliances; the plan lasts for a year, but can be renewed.
  • Builder’s Warranty: Covers only the newly constructed properties, offers coverage for distribution systems, workmanship, and structural damages

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Add- Ons

You can provide extra coverage to your home by investing in these optional home items. Here, we have mentioned the additional items and their monthly prices, have a look–

Optional Coverage

Monthly Cost

Luxury Package

$4

Washer and Dryer

$6

Roof Leak

$8

Supreme

$5

Plumbing & Electrical

$9

Garage Door Opener

$3

Additional Refrigerator

$5

Additional Built-In Wine Cooler

$4

Additional Freestanding Freezer

$4

Additional Wet Bar Refrigerator

$4

Freshwater Pool

$18

Saltwater Pool

$30

Additional Pool

$15

Septic System

$4

Well Pump

$6

Water Softener

$8

Extended Pipe Leak

$5

2nd Additional Refrigerator

$8

2nd Additional Built-In Wine Cooler

$7

2nd Additional Freestanding Freezer

$7

2nd Additional Wet Bar Refrigerator

$7

2-10 Home Warranty Coverage Limits 

The coverage limit of a 2-10 Home Warranty plan generally does not exceed the aggregate limit of $25,000. However, you can opt to purchase a luxury package where the $2k limit for systems will be upgraded to $5k.

Note: All home warranties include yearly coverage limitations of how much liability a company has when repairing and replacing covered items.

Plan Exclusions

Home warranties do not cover everything in your home; here are some things that 2-10 HBW will not cover:

  • Losses due to misuse, structural movement, cosmetic defects, and missing parts
  • Any of the pre-existing conditions
  • Damage occurred by electrical failure, electrical surge, and water damage.
  • Pest damage, pet damage, mildew, mold, rot, and fungus
  • Any repair or replacement needed because of- lightning, earthquake, soil foundation or movement, accidents, storms, and acts of God
  • HVAC unit of capacity larger than five tons

Note: There may be other exclusions to your home warranty; we recommend reading the service agreement thoroughly.

Quality of 2-10 HBW Customer Service

2-10 Home Warranty handles and resolves its customers’ problems quickly to stack up in the business. Customer reviews indicate they found the company responsive, while some have registered complaints about assigning low-rated contractors.

 However, as per the company, it has a vast network of service providers across the States. Once you submit a service request, 2-10 assign you a local technician. If the company can’t find one in your area, it may ask you to select a fully licensed service provider.

2-10 HBW Claims Filing Process

When filing the claim with 2-10 Home Buyers Warranty, keep the below-mentioned steps in consideration-

  • You can request 24/7 during the term. To do so, you can either call 800.775.4736 or log on to 2-10.com/homeowner.
  • 2-10 will assign a technician within 48 hours during the normal days, and it will contact you to schedule a time. 
  • During an emergency, the service provider will be assigned within 24 hours. According to 2-10, an emergency is no electricity, water, gas, or toilet facilities in your home.
  • The technician will then determine whether the item is covered, the nature of the failure, whether repair or replacement is appropriate, and the costs covered under your agreement.  
  • You will be required to pay a service fee directly to the technician for each covered item.

Note: If you request a service for a non-emergency situation outside of regular business days (weekends and holidays), you will need to pay the overtime and additional fees. The company will not make any reimbursement to you.

2-10 Home Buyers Warranty Comparison

Company
Premium (Monthly)
Deductible
Coverage Cap
State Availability
BBB Rating
2-10 Home Buyers Warranty $20-$60 $70-$100 $25,000/term 44 B
American Home Shield $39.99-$60 $75-$150 $6K-Unlimited 49 B
Choice Home Warranty $45-$55 $50-$85 Up to $3K/item 49 B
Select Home Warranty $41-$46 $60 $2,000 46 B

Aren’t these suitable for your home? We have got you covered with some other top home warranty companies

Key Details

Waiting Period

-30 days

Dollar Limit For Access

-$2,000

Free Cancellation

-No

Contract Transfer Fee

-No

Cancellation Fee

-$75

Customer Service

-24/7

Automatic Renewal

-Yes

State Availability - All except Alaska, Hawaii, New Hampshire, Oklahoma, Wisconsin and Wyoming

Company Details

Registered Company Name
-
2-10 Home Buyers Warranty
Company Type
-
Corporation
CEO
-
Scott Cromie
Established In
-
1980
Years In Business
-
42
Corporate Office/Headquarters
-
13900 East Harvard Avenue, Aurora, CO, 80014
Subsidiaries
-
Home Buyers Warranty Corporation VI

2-10 Home Buyers Warranty: Consumer Ratings

We have assembled a selection of reviews and ratings made by different users across various websites to assist you in better understanding 2-10 HBW's services. Take a glance at this:

Review Platform No. of Reviews Rating
Google 4,486
3.9 / 5
Yelp 980
1 / 5
BBB 525
1 / 5
Trust Pilot 1
3.7 / 5
Angi 104
3.3 / 5
Pissed Consumer 74
1.3 / 5

The company has gotten several consumer complaints on BBB and other review sites. The majority of these customer evaluations are about claims processing and technicians.

Our Methodology

We at Consumera are committed to help you better with your home warranty purchase so we examine, compare, and analyze the companies’ offerings and performance. We evaluate providers based on the following factors:

  • Cost: We examine the cost of home warranties regarding the services offered. The pricing includes monthly/annual premiums, deductibles, and any discount provided to the customers. We compare it to the industry average to check whether the plans are cost-effective. 
  • Coverage: We compare the plans offered by different home warranty providers. The parameters for comparison include systems, appliances, and additional coverage that the company provides.
  • Claims: We examine the customer reviews and their satisfaction with the claims filing process, settlement, and time to complete it. 
  • Transparency And credibility: We check if the company is registered within a suitable industry and provide details of CEOs, contractors, and several settled claims. 
  • Uniqueness: We look out if the company provides extra services, benefits, or coverage options that make them stand out from others in the industry. 

Frequently Asked Questions (FAQs)

Is 2-10 Home Warranty Legit?

Yes, a 2-10 home warranty is a legit company. It has been in the industry since the early 80s and offers various services to its customers across the States. 2-10 is also accredited by BBB and holds a ‘B’ rating from the organization.

How Long Is A 2-10 Home Warranty?

2-10 Home warranty for systems and appliances lasts for 12 months. On newly constructed homes it offers a structural warranty lasting for one year providing workmanship coverage, two years of distribution coverage, and ten years for structural problems.

Will 2-10 Home Warranty Replace HVAC?

Yes, the company may replace your HVAC up to an aggregate limit of $2,000.

Which Is Better: 2-10 Vs. American Home Shield?

American Home Shield is a well-established home warranty company in the market, founded in 1971 and has received over 9,000 BBB ratings. On the contrary, 2-10 home warranty has outperformed the competitors in nearly every category. It is tough to choose a winner since both of them have been in the industry for a long time. However, in the last year, 2-10 has consistently disappointed in terms of customer satisfaction particularly.

What Types Of Home Does 2-10 Home Warranty Cover?

Only nonmobile, permanent residential structures of less than 10,000 sq. ft. located in a serviceable area are qualified for services. However, 2-10 will not provide services to a commercial property used for business purposes.

What Does 2-10 Cover In Plumbing?

Under plumbing, the company offers coverage for:

  • Drain, water, waste, and vent pipe leaks.
  • Gas and electric water heaters; tankless, power, and direct vent units
  • Water heater, interior gas supply lines
  • Toilet tank, bowl, tank assembly parts, flange, and wax ring seal
  • Drain line stoppages that can be cleared with a standard sewer cable
  • Permanently installed sump pumps used for groundwater
  • Pressure regulators; 
  • Valves: shower, tub, and gate valve

Can I Transfer My Home Warranty With 2-10?

According to the company’s policy, you may only transfer your contract if you sell your property.

What Is a 2-10 Builder's Warranty?

A structural coverage or builders warranty of 2-10 is offered for the newly constructed homes. It includes one year of workmanship, two years for distribution systems, and ten years of third-party coverage for qualifying structural problems

What Are 2-10 Home Warranty's Payment Options?

You can opt to pay the premiums either monthly or yearly. You can pay via your Visa, Mastercard, and American Express cards.

Home Warranty Vs. Home Insurance: What's The Difference?

A Home Warranty covers repair and replacement costs of covered items that break down due to normal wear and tear. On the other hand, homeowners insurance includes structural damages to your property.

How To Cancel A 2-10 Home Buyers Warranty?

You can cancel your service agreement by calling 855.280.1320. You’ll be required to pay a $75 cancellation fee, and based on the date of the cancellation, you will receive a pro-rata refund of the prices paid.

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