2-10 Home Buyers Warranty (2-10 HBW) is one of the nation’s oldest companies, serving over six million houses across the States. In our 2-10 home buyers warranty review, we evaluate the company’s plans, coverage, pricing, customer reviews, and more in-depth.
This detailed review should help you:
Perks :
Drawbacks :
Disclosure: We may receive a commission for quotes accepted by the customers, but this has no bearing on the legitimacy of our review process.
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2-10 features in our top 10 list as it has been in the industry for 40 years offering affordable coverage for crucial household systems and appliances to builders, homeowners, and realtors. It provides an advantage to the homeowners with its special programs; appliance replacement or appliance discounts. Additionally, they offer a broad range of structural warranties, making it ideal for builders as well.
The 2-10 Home Buyers Warranty costs $22 to $65 per month. The exact price of your warranty depends on your state, the size of your house, the chosen plan, sales taxes, auto-renewal charges, and additional add-on coverage.
Apart from the monthly or annual premiums, you’ll be required to pay a deductible. You can choose the amount of service from the following options – $65, $85, and $100.
The company offers two months of free coverage for every qualified purchase. You can use the code FRESH2 while completing the order to avail the benefits.
The 2-10 Home Buyers Warranty provides three home warranty plans (with optional add-ons):
Here is a detailed list of all the covered items-
|
Items Included |
Simply Kitchen |
Complete Home |
Pinnacle Home |
|
Built-in Microwave |
✔ |
✔ |
✔ |
|
Dishwasher |
✔ |
✔ |
✔ |
|
Range |
✔ |
✔ |
✔ |
|
Oven |
✔ |
✔ |
✔ |
|
Cooktop |
✔ |
✔ |
✔ |
|
Heating |
✔ |
✔ |
|
|
Air Conditioner and Heat Pump |
✔ |
✔ |
|
|
Pipe Leaks or Breaks |
✔ |
✔ |
|
|
Water Heater |
✔ |
✔ |
|
|
Drain Line Stoppages |
✔ |
✔ |
|
|
Toilets |
✔ |
✔ |
|
|
Sump Pump |
✔ |
✔ |
|
|
Valves |
✔ |
✔ |
|
|
Pressure Regulators |
✔ |
✔ |
|
|
Electrical Wiring |
✔ |
✔ |
|
|
Electrical Switches, Outlets, Panels |
✔ |
✔ |
|
|
Doorbell System |
✔ |
✔ |
|
|
Supreme |
✔ |
||
|
Washer and Dryer |
✔ |
The company also provides home warranty plans for real estate agents, home sellers, and structural/builder warranties. The plans are:
You can provide extra coverage to your home by investing in these optional home items. Here, we have mentioned the additional items and their monthly prices, have a look–
|
Optional Coverage |
Monthly Cost |
|
Luxury Package |
$4 |
|
Washer and Dryer |
$6 |
|
Roof Leak |
$8 |
|
Supreme |
$5 |
|
Plumbing & Electrical |
$9 |
|
Garage Door Opener |
$3 |
|
Additional Refrigerator |
$5 |
|
Additional Built-In Wine Cooler |
$4 |
|
Additional Freestanding Freezer |
$4 |
|
Additional Wet Bar Refrigerator |
$4 |
|
Freshwater Pool |
$18 |
|
Saltwater Pool |
$30 |
|
Additional Pool |
$15 |
|
Septic System |
$4 |
|
Well Pump |
$6 |
|
Water Softener |
$8 |
|
Extended Pipe Leak |
$5 |
|
2nd Additional Refrigerator |
$8 |
|
2nd Additional Built-In Wine Cooler |
$7 |
|
2nd Additional Freestanding Freezer |
$7 |
|
2nd Additional Wet Bar Refrigerator |
$7 |
The coverage limit of a 2-10 Home Warranty plan generally does not exceed the aggregate limit of $25,000. However, you can opt to purchase a luxury package where the $2k limit for systems will be upgraded to $5k.
Note: All home warranties include yearly coverage limitations of how much liability a company has when repairing and replacing covered items.
Home warranties do not cover everything in your home; here are some things that 2-10 HBW will not cover:
Note: There may be other exclusions to your home warranty; we recommend reading the service agreement thoroughly.
2-10 Home Warranty handles and resolves its customers’ problems quickly to stack up in the business. Customer reviews indicate they found the company responsive, while some have registered complaints about assigning low-rated contractors.
However, as per the company, it has a vast network of service providers across the States. Once you submit a service request, 2-10 assign you a local technician. If the company can’t find one in your area, it may ask you to select a fully licensed service provider.
When filing the claim with 2-10 Home Buyers Warranty, keep the below-mentioned steps in consideration-
Note: If you request a service for a non-emergency situation outside of regular business days (weekends and holidays), you will need to pay the overtime and additional fees. The company will not make any reimbursement to you.
|
Company
|
Premium (Monthly)
|
Deductible
|
Coverage Cap
|
State Availability
|
BBB Rating
|
|---|---|---|---|---|---|
| 2-10 Home Buyers Warranty | $20-$70 | $85 | $25,000/term | 44 | B |
| American Home Shield | $39-$60 | $75-$150 | $6K-Unlimited | 49 | B |
| Choice Home Warranty | $40-$65 | $85 | Up to $3K/item | 49 | B |
| Select Home Warranty | $45-$50 | $60-$100 | $2,000 | 46 | B |
Aren’t these suitable for your home? We have got you covered with some other top home warranty companies
Waiting Period
-30 days
Dollar Limit For Access
-$2,000
Free Cancellation
-No
Contract Transfer Fee
-No
Cancellation Fee
-$75
Customer Service
-24/7
Automatic Renewal
-Yes
State Availability - All except Alaska, Hawaii, New Hampshire, Oklahoma, Wisconsin and Wyoming
We have assembled a selection of reviews and ratings made by different users across various websites to assist you in better understanding 2-10 HBW's services. Take a glance at this:
| Review Platform | No. of Reviews | Rating |
| 4,486 | ||
| Yelp | 980 | |
| BBB | 525 | |
| Trust Pilot | 1 | |
| Angi | 104 | |
| Pissed Consumer | 74 |
The company has gotten several consumer complaints on BBB and other review sites. The majority of these customer evaluations are about claims processing and technicians.
We at Consumera are committed to help you better with your home warranty purchase so we examine, compare, and analyze the companies’ offerings and performance. We evaluate providers based on the following factors:
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Yes, a 2-10 home warranty is a legit company. It has been in the industry since the early 80s and offers various services to its customers across the States. 2-10 is also accredited by BBB and holds a ‘B’ rating from the organization.
2-10 Home warranty for systems and appliances lasts for 12 months. On newly constructed homes it offers a structural warranty lasting for one year providing workmanship coverage, two years of distribution coverage, and ten years for structural problems.
Yes, the company may replace your HVAC up to an aggregate limit of $2,000.
American Home Shield is a well-established home warranty company in the market, founded in 1971 and has received over 9,000 BBB ratings. On the contrary, 2-10 home warranty has outperformed the competitors in nearly every category. It is tough to choose a winner since both of them have been in the industry for a long time. However, in the last year, 2-10 has consistently disappointed in terms of customer satisfaction particularly.
Only nonmobile, permanent residential structures of less than 10,000 sq. ft. located in a serviceable area are qualified for services. However, 2-10 will not provide services to a commercial property used for business purposes.
Under plumbing, the company offers coverage for:
According to the company’s policy, you may only transfer your contract if you sell your property.
A structural coverage or builders warranty of 2-10 is offered for the newly constructed homes. It includes one year of workmanship, two years for distribution systems, and ten years of third-party coverage for qualifying structural problems
You can opt to pay the premiums either monthly or yearly. You can pay via your Visa, Mastercard, and American Express cards.
A Home Warranty covers repair and replacement costs of covered items that break down due to normal wear and tear. On the other hand, homeowners insurance includes structural damages to your property.
You can cancel your service agreement by calling 855.280.1320. You’ll be required to pay a $75 cancellation fee, and based on the date of the cancellation, you will receive a pro-rata refund of the prices paid.
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