2-10 Home Buyers Warranty Review

2-10 Home Buyers Warranty Plans & Coverage 

The 2-10 Home Buyers Warranty provides three home warranty plans (with optional add-ons): 

• Simple Kitchen- Covers all of the significant kitchen appliances
• Complete Home- Covers a variety of home systems and kitchen appliances
• Pinnacle Home- Covers everything that Simple Kitchen and Complete Home do, plus a washer and dryer

Here is a detailed list of all the covered items-

The company also provides home warranty plans for real estate agents, home sellers, and structural/builder warranties. The plans are:

• Seller’s Coverage: 2-10 provides a complimentary seller coverage wherever it is allowed by the law. This plan covers major home systems and appliances. Seller’s coverage starts immediately and lasts until the date of closing or cancellation of listing.
• Buyer’s Coverage: Offers coverage for major home systems and appliances; the plan lasts for a year, but can be renewed.
• Builder’s Warranty: Covers only the newly constructed properties, offers coverage for distribution systems, workmanship, and structural damages

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Add- Ons

You can provide extra coverage to your home by investing in these optional home items. Here, we have mentioned the additional items and their monthly prices, have a look–

2-10 Home Warranty Coverage Limits 

The coverage limit of a 2-10 Home Warranty plan generally does not exceed the aggregate limit of $25,000. However, you can opt to purchase a luxury package where the $2k limit for systems will be upgraded to $5k.

Note: All home warranties include yearly coverage limitations of how much liability a company has when repairing and replacing covered items.

Plan Exclusions

Home warranties do not cover everything in your home; here are some things that 2-10 HBW will not cover:

• Losses due to misuse, structural movement, cosmetic defects, and missing parts
• Any of the pre-existing conditions
• Damage occurred by electrical failure, electrical surge, and water damage.
• Pest damage, pet damage, mildew, mold, rot, and fungus
• Any repair or replacement needed because of- lightning, earthquake, soil foundation or movement, accidents, storms, and acts of God
• HVAC unit of capacity larger than five tons

Note: There may be other exclusions to your home warranty; we recommend reading the service agreement thoroughly.

Quality of 2-10 HBW Customer Service

2-10 Home Warranty handles and resolves its customers’ problems quickly to stack up in the business. Customer reviews indicate they found the company responsive, while some have registered complaints about assigning low-rated contractors.

 However, as per the company, it has a vast network of service providers across the States. Once you submit a service request, 2-10 assign you a local technician. If the company can’t find one in your area, it may ask you to select a fully licensed service provider.

2-10 HBW Claims Filing Process

When filing the claim with 2-10 Home Buyers Warranty, keep the below-mentioned steps in consideration-

• You can request 24/7 during the term. To do so, you can either call 800.775.4736 or log on to 2-10.com/homeowner.
• 2-10 will assign a technician within 48 hours during the normal days, and it will contact you to schedule a time. 
• During an emergency, the service provider will be assigned within 24 hours. According to 2-10, an emergency is no electricity, water, gas, or toilet facilities in your home.
• The technician will then determine whether the item is covered, the nature of the failure, whether repair or replacement is appropriate, and the costs covered under your agreement.  
• You will be required to pay a service fee directly to the technician for each covered item.

Note: If you request a service for a non-emergency situation outside of regular business days (weekends and holidays), you will need to pay the overtime and additional fees. The company will not make any reimbursement to you.