Terminix Pest Control Review 2022

Founded in Memphis in 1927, Terminix has been around for over 95 years in the industry. The company claims to be present in over 300 locations and serves over 50,000 households daily. Read this Terminix review to find out about the plans, coverage, cost, and other details you may need to determine if the company matches your expectations.

After reading this, you will get an idea about these things:

  • Pests treated by Terminix
  • Various plans and treatments 
  • Terminix’s position compared to competitors

prosPerks

  • Offers round-the-clock support.
  • Offers free additional treatments if pests are detected after a routine treatment.

consDrawbacks

  • One-time service fee is higher compared to competitors.
  • No money-back guarantee offered.

Disclosure: We may receive a commission for quotes accepted by the customers, but this has no bearing on the legitimacy of our review process.

Our Opinion

Terminix has a reputation for providing quality and dedicated services to its customers. We were particularly impressed with Terminix’s online chat function, where the homeowners can communicate with its representatives in real-time. However, the plans offered by Terminix are a bit expensive compared to its competitors. 

Terminix Covered Bugs & Pests

Terminix offers quality services and treatments for different common household pests and other pests and insects which include the following: 

  • Elder Bugs
  • Bees
  • Box Elder Bugs
  • Caddisflies
  • Centipedes
  • Crickets
  • Earwigs
  • Firebrats
  • Fleas
  • Hornets
  • Kissing Bugs
  • Lady Bugs
  • Lice
  • Millipedes
  • Mites
  • Moths
  • Pillbugs
  • Psocids
  • Ants
  • Clothes Moths
  • House Crickets
  • Paper Wasps
  • Stink Bugs
  • Stoneflies
  • Weevils
  • Mice & Rats
  • Cockroaches
  • Flies
  • Scorpions
  • Spiders
  • Silverfish
  • Slugs and Snails
  • Snowbugs

Your pest control company may cover other pests as well, to know the specifics!

Terminix Plans and Services

Terminix offers one-time pest control service and quarterly pest control service. While one-time service is based on your infestation complaint,  the quarterly service comes with additional services.

Terminix also offers separate plans for termite control as this doesn’t come under the standard plan. They offer three plans for termite control- Basic Termite Plan, Advanced Termite Plan, and Premium Termite Plan. In its quarterly pest control services, Terminix offers the following services to ensure that your home remains pest-free:

  • Initial pest infestation: Terminix conducts an initial inspection to identify the existing issues at your property. Once Terminix’s technicians identify the issue, they treat it inside and outside the property. 
  • Year-round pest control: Terminix will make regular appointments with you at your convenience after the initial treatment. They reinforce the treatments to keep your house infestation-free, as many pests often reoccur after a single extermination effort. 
  • Continuous protection: If pests come back between the plans, Termix offers free treatment to ensure that they offer effective results throughout the tenure of your plan. 

General Pest Control

The customers can choose annual pest control agreements, Standard Covered Pests covers Cockroaches, mice, rats, silverfish, “house” ants (excluding carpenter ants, fire ants, pharaoh ants, and tawny crazy ants), clothes moths, spiders (excluding black widow and brown recluse spiders), scorpions, centipedes, millipedes, earwigs, house crickets and paper wasps. You’ll need separate agreements for rodents, termites, and mosquitoes. 

Termite Control 

Termites are increasing all over the nation. The team at Terminix offers you various termite protection plans. The technicians build bait stations 10 to 15 feet apart in your home’s soil, further helping make a protection zone. The termites eat the bait and return to their colony, eradicating their colony. The pricing starts at $69/mo. 

The company offers the following termite protection plans:

Basic Termite Inspection

Advanced Termite Plan

Premium Termite Plan

Annual inspection for termite

Annual inspection for termite

Annual Termite Inspection 

OnGuard™ Termite Protection System

OnGuard™ Termite 

OnGuard™ Termite Protection System

The Nix Guarantee

The Nix Guarantee

The Nix Guarantee

 

The Nix & Fix Guarantee 

The Nix & Fix Guarantee 

   

Ongoing Pest Control

However, there are different termites in CA, FL, or HI – Drywood termites. For this, you can choose its Drywood Defend System™. You are entitled to the following benefits when selecting this plan:

  • An yearly Termite inspection and re-application if the problem persists. It further helps in protecting your place from unwanted termites. 
  • Free retreatment if the drywood termites persist. 

Bed Bug Removal

Bed bugs can infest your home in the worst way possible and cause pest problems. They can cause different allergic reactions; as they are small, you won’t be able to detect them until the population increases. But, Terminix claims to help control the population early and stop the bed bugs from spreading. Terminix uses various methods to kill bed-bugs, but heat treatment is a popular one which most of the professionals recommend. 

Moving forward, the company will send a team of professionals to carry out the bed bug control process. Here are some steps the team will follow during bed bug treatment:

  • The team will conduct a detailed home inspection to see the bed bug infestation in your home.
  • After the above step, the team will schedule the bed bug removal treatment as soon as possible as no prior preparation is needed. 
  • Terminix experts will use different treatment methods and even install devices for monitoring.  
  • The company will provide a follow-up inspection after the treatment to satisfy the customers.

Mosquito Control

Terminix offers two treatment options: Mosquito Control and One-Time Mosquito Service. You can choose either one of them as per your requirements. Both are discussed in detail below:

The Mosquito Control plan includes the following: 

  • Exhaustive inspection is carried out to check the mosquitoes population and possible breeding areas for the mosquitoes.
  • Frequent services are offered during the mosquito breeding season; however, no mosquito treatments are provided outside the season.
  • The mosquito treatment starts working instantly, keeping the mosquitoes away. 

The One-Time Mosquito Service includes the following:

  • Proper inspection is done to identify the mosquito population and possible breeding areas.
  • One single mosquito control service has an extensive inspection and treatment.
  • It aims at every mosquito species found in the U.S. 
  • The outdoor granular mosquito treatment helps to block the entrance of the mosquito.

Rodent Control

The rodent control services include a free inspection to identify rodent intruders and their entry points. The company also offers a custom treatment plan to get the rodents out and keep them away for good. Terminix also provides annual inspections to make sure that there is no new rodent activity. The rodent problem will retreat if the team finds any new rodent activity. 

Wildlife Control 

Terminix extends its wildlife removal services to selected locations throughout the USA. The specially trained wildlife management specialists use only humane techniques that don’t harm the animals. However, the plan is limited in scope and includes the removal of squirrels, small rodents, and raccoons

Tick Control 

Its Tick Defend System™ starts working straight away and targets ticks. You can either choose its monthly or one-time tick control. Find out more about them below:

Monthly Tick Control 

  • It aims at all the tick species found in the U.S. 
  • Liquid and granular treatment helps to stop the ticks from re-entering.
  • Monthly services are provided during the tick seasons, and it is made sure that the tick population remains low.

One-Time Tick Control

  • You will be offered an extensive interior and exterior inspection and treatment.
  • It targets all tick species in the U.S.
  • Liquid and granular treatment helps to stop the ticks from re-entering.

Attic Insulation

Terminix attic insulation will infuse gaps in worsening insulation. Efficient cellulose insulation gets installed on top of the existing insulation or right between attic joists. When you choose Terminix, you are offered trouble-free services. It will even help you  save on energy bills.

Crawl Space Encapsulation

Terminix offers professional crawl space services, which will help minimize the moisture and pests from the crawl space. Choosing these services will help protect the home against foul odors and fungi. It also fixes the moisture problem and supports the structure’s affected area. 

Terminix Treatment Process

Terminix pest control begins with an initial inspection, in which they try to identify the extent of the infestation problem. Based on the type and extent of the infestation, the company’s technicians devise the treatment. The treatment duration, area, and other essential details depend on the infestation’s nature and extent.  

Terminix Cost

Terminix prices range from $550 to $700 annually for a 2,000 sq. ft. home. Additional services such as mosquito services cost about $60 per month, and tick services start at about $80 per month. There are various factors upon which the prices of the treatment will depend, such as:

  • Infestation: The company will charge more if you have a full-blown infestation
  • Treatment types: Some elaborative treatments are priced more than others. 
  • Pests types: Specific pests which are difficult to eliminate are priced higher.
  • Size of your home: Terminix charges more for a larger home. 
  • Many treatments: Issues that include follow-up treatments are priced more. 

Terminix will offer you a quote for termite or bed bug treatment only after a free home inspection is done. It is carried out to provide the customer with a cost estimation. 

Find out the exact pricing, cost breakdown, available discounts, and more, in just one click.

How Does Terminix Work?

If you select Terminix pest control services, here’s how the whole process would be from start to finish:

Online Registration : The online form will have a few related questions to the type of pests in your home. You will also need to leave your phone number to get a call back from its representative. After filling out the form, you can expect a call back within a few minutes. 

Calling the Company:If you directly call the company, you can expect a little rush as the call-center operators stay super busy. The average waiting time is only 3-5 minutes after you get connected with them. You can reach out to them by filling out a simple form online or directly contacting the company at 855-485-6300.

Signing Up : You will need a credit card to sign up for the Terminix service. The representative will ask for the following details:

  • Address 
  • Phone number 
  • Type of pest infestation 
  • The suitable times when the technicians can visit you 

First Visit : Technicians thoroughly inspect and look for pests. Upon completion, you will get a thorough explanation before the process gets started. At this point, you can ask any questions you may have. The first service will take around 20-30 minutes more than usual. The reason is that the technician will have to collect information about all the locations infected at home, whereas  from the second service, it is just about maintaining control.

Comparison With Other Companies

Company Name
Standout Feature
Pricing(Annually)
States Covered
24/7 Availability
Online Chat
BBB Rating
Terminix Offers Extensive Pest Coverage $550-$700 46 Yes Yes Not Accredited
Orkin Oldest Pest Control Service Provider $575 47 Yes No A+
Aptive Environmental Provides Best Eco-friendly services $480-$620 32 Yes Yes A-
Massey Services Makes customized plan based on comprehensive graph of the property N/A* 8 No No Not Accredited

*Massey needs an in-home inspection to provide a quote.

Are you looking for more options for pest control companies? Then, you can go through our cumulative list of top pest control services

Key Details

Residential Pest Control

-Yes

Commercial Pest Control

-Yes

One-Time Treatment Available

-Yes

24/7 Availability

-Yes

Satisfaction Guarantee

-30 Days

Eco-Friendliness

-Yes

State Availability - All except Alaska, Montana, North Dakota and South Dakota

Company Information

Parent organization
-
Terminix Global Holdings, Inc
Registered Company Name
-
Terminix International Company, L.P.
Company type
-
Private
Founder
-
E.L. Bruce
Year of Establishment
-
1927
Years In Business
-
95 years
Headquarters
-
Memphis, Tennessee, U.S.

Note: Rentokil Initial (a United Kingdom-based global pest control business) is all set to buy Terminix for a cost price of $6.7 billion.

Terminix Reviews & Ratings

Terminix has received mixed reviews for its services. The below table illustrates all the reviews Terminix received from various sources:

Review Platform No. of Reviews Rating
Google 590
4.8 / 5
Yelp 412
2 / 5
BBB 1,117
1.5 / 5
Angi 357
4.6 / 5
TrustPilot 273
1.4 / 5
Pissed Consumer 587
1.3 / 5
Site Jabber 198
1 / 5

*Google’s rating here is Willow Lake Blvd, Memphis

*Yelp’s rating here is for San Francisco, it may vary according to the state

*Angi’s rating here is for Charlotte, North Carolina, it may vary according to the state

Terminix is rated good on some customer review platforms while poorly on others. Mainly, the company’s clients complain about the service quality, which is natural for big corporations generally. But, there are some areas in which Terminix is commendable, which include trained professionals and more.

Our Methodology 

To offer our readers a helpful review, Terminix is measured against the below-mentioned criteria:

  • Plans: The company’s offered plans, the coverage, and its extension.
  • Service Reputation: The company's service reputation and how it is regarded in the market.
  • Availability of the state: How many states does the company cover? 
  • Customer services: Availability of the company, responsiveness, and help with the queries raised. 

Innovation and additional services are other factors in offering you an unbiased Terminix review. We compare the company with its competitors and rank it based on its performance.

Frequently Asked Questions (FAQs)

How Long Does Terminix Pest Treatment Last?

As a pest infestation can occur at any time, there’s no certain period for how long the pest treatment can last.  

Is Terminix Safe For Pets?

Yes, Terminix is safe for pets, children, and adults. The company claims that its products used in the treatments are EPA registered and, when used accordingly, cause little to no risk. The company has introduced the Terminix Commercial® EcoControl program. It is a pest control program that has a combination of innovative practices and treatment methods for reducing the usage of pesticides

Does Terminix Offer Free Inspection?

Yes, Terminix offers a free inspection.

What Chemicals Does Terminix Use?

Terminix mainly uses industry-standard pest control substances, which include sulfuryl fluoride, pyrethrins, and pyrethroids.

What Does Terminix Use For Roaches, And How Long Does It Take To Get Rid Of Them?

Terminix uses boric acid, and it usually takes two weeks to get rid of the roaches after the treatment. However, a severe infestation will need a second treatment. The exterminator will keep you informed in such cases.

How Long Is The Terminix Contract?

Terminix provides two types of plans: one time service and annual protection or quarterly pest control plan. If you choose the annual plan, the professionals will come to re-evaluate your home every three months. However, to know the specifics, we recommend reading your contract carefully.

Does Terminix Pay For Termite Damage?

Terminix might not pay for termite damage, but they provide you with a guarantee on the treatment done. If there’s an unlikely event in which the termite activity restarts, they will return to your home for retreatments.

Are Terminix Termite Bonds Transferable?

Typically, termite bonds are transferable. But, you will need to reach out to its customer service to get a clear understanding.

How Is Servicemaster Related to Terminix?

Terminix is ServiceMaster Global Holdings, Inc.’s business unit. 

Will Terminix Offer Refunds If a Problem Is Unsolved?

Yes, Terminix may provide a refund option if you are an existing or former customer. They only offer a refund or other relief if the company’s claim form is completed and submitted to the court-appointed receiver.

How Do I Cancel My Terminix Contract?

If you want to cancel your Terminix  contract online, you’ll need to contact Customer Service via email. You can mail them at terminixcares@terminix.com to cancel your account.

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