Orkin Review 2022

Our Orkin review will go over the company’s offerings, costs, treatment plans, customer service, and much more in detail. Once you read through, you will – 

  • Know the bugs and pests that are treated by Orkin,
  • Understand how its treatment plans work,
  • Be able to figure out how the company fares compared to other services and more.


  • Offers Integrated Pest Management programs
  • Conducts regular and extensive training sessions for technicians
  • Provides service and satisfaction guarantees


  • Doesn’t serve in all the states

Disclosure: We may receive a commission for quotes accepted by the customers, but this has no bearing on the legitimacy of our review process.

Our Opinion

Orkin Pest Control offers treatment and preventative action plans against a wide array of pest infestations. The company is a member of the National Pest Management Association’s Quality Pro program and is committed to environmental responsibility. As a result, they must practice stringent operational and ethical standards while carrying out their services. 

Upon research, we found that while their offerings are expensive compared to the industry standards, most of their customers are also happy with their service quality.

Orkin Covered Bugs & Pests

Orkin targets and offers treatment plans for the following bugs – 

  • Ants
  • Bed Bugs
  • Beetles
  • Centipedes and Millipedes
  • Cockroaches
  • Carpenter Ants
  • Crickets
  • Earwigs
  • Fleas
  • Flies
  • Mites
  • Moths
  • Spiders
  • Silverfish
  • Stink Bugs
  • Stinging Pests
  • Ticks
  • Termite Control

Orkin also deals with other common pests like weeds, bacteria and viruses, wildlife encroachment, etc. To know the specifics, request a free quote.

Orkin Treatment Plans

Orkin’s highly trained technicians work alongside each customer to develop a personalized plan that works for them. 

Orkin also believes in being environmentally responsible while treating pest infestations. They offer Integrated Pest Management (IPM) programs, a mix of scientifically-grounded methods, to eradicate the problem.

General Pest Control Plan

Orkin offers customized solutions for close to 20 pests including termites, bed bugs, ants, mosquitoes, spiders, and more. However, their general approach for tackling a pest infestation involves a six-step process that looks like – 

  • Investigation – An Orkin professional will inspect all corners of your home for signs of a current or potential pest problem.
  • Protection – Upon finding a problem, they’ll treat the perimeter of your property with the necessary materials. They also remove any and all spiderwebs and wasp nests within reach while using the safest possible methods.
  • Fortification – Any gaps, cracks, or openings will be sealed, caulked, plugged, or secured to keep out insects and rodents.
  • Surveillance – The inside of your home will also be treated. Pest monitors will be installed in areas like kitchens, baths, garages, etc.
  • Reports – The technician will provide you with a detailed report of all the rendered services and recommendations to keep your home pest-free.
  • Follow-ups – The technician will stay in touch through regularly scheduled appointments and respond to any immediate request.

Depending on where you live, this plan will be performed on a quarterly, bi-monthly, or monthly basis.

Termite Control Plan

Orkin offers customized treatment plans for termites as well – 

  • Termidor Liquid Termite Treatment – This liquid treatment can be used inside building foundations to form a protective barrier and prevent recurrences.
  • Dry foam and Orkinfoam – Foam is inserted in interior and exterior walls voids around water pipes, heating ducts, etc. 
  • Sentricon Bait and Monitoring – This treatment aims to interrupt the termite molting process and stunt their growth.

Orkin’s Custom Treatment Services

Orkin’s services extend beyond pests; they also include custom treatments and home services that cover your entire property against pest damage and common homeowner problems. 

  • Attic Insulation – Your attics, basements, and crawlspaces will be insulated with OrkinTherm and Orkin ComfortZone for extra protection.
  • VitalClean – This service plan ensures that all the bacteria and viruses on hard, non-porous surfaces are killed. It also sanitizes soft, porous surface areas.
  • Moisture Control – To protect your pipes and increase efficiency, Orkin DryZone service limits moisture by reducing humidity.
  • LeafStopper – This plan ensures that your gutters are clean, prevent pests, and prevent water damage. 
  • Wildlife Management – This Orkin plan is perfect for you if faced with furry menaces. Orkin’s Wildlife Management services deal with raccoons, squirrels, opossums, rodents (rats & mice), etc.
  • Lawn Treatments – Florida residents can enlist this Orkin service to handle issues with pests, weeds, and any diseases that can hurt gardens/yards.

Orkin also caters to new homeowner needs. They inspect and offer to pre-treat the property against local pests before moving in.

Orkin Cost

Orkin offers customized solutions for pest control and, as such, takes into account the insect problem, your home, and the surrounding environment. It goes to say that the pricing will be different for everyone.

A few factors that can influence your fee may be your locale, type of pest, the severity of the infestation, the plan, etc.

In order to find out the exact pricing information including the cost breakdown, applicable discounts, and more, we recommend getting a quote.

How Does Orkin Work?

If you choose to opt for Orkin’s pest control services, here’s how the entire process would look, from start to finish – 

  • You can call Orkin and request an estimate or schedule an appointment for inspection. 
  • After placing a request with Orkin, an expert will drop by your home at the scheduled time.
  • Orkin’s Integrated Pest Management process is called A.I.M – Assess, Implement, Monitor.

    In this approach, the technician will first ‘assess’ how the pests are crawling in and what’s attracting them. After this, they’ll design and ‘implement’ a custom Precision Protection plan to best protect your home from further damage. The Orkin team will keep in touch via scheduled visits, where they’ll check your property for any signs of pest activity.

Note: Check your contract/agreement for details on the scheduled visits and more.

Orkin comes with a 30-day money-back guarantee. You can call them back to clear the infestation if the pests are back within 30 days of the last service at no extra charge.

Company Comparison

Company Name
Standout Feature
States Covered
24/7 Availability
Online Chat
BBB Rating
Orkin Oldest Pest Control Service Provider $575 47 Yes No A+
Terminix Offers Extensive Pest Coverage $550-$700 46 Yes Yes Not Accredited
Aptive Environmental Provides Best Eco-friendly services $480-$620 32 Yes Yes A-

If the above companies don’t fit the bill, take a look at our list of the top pest control services.

Key Details

Residential Pest Control


Commercial Pest Control


One-Time Treatment Available


Preventive Services


24/7 Availability


Satisfaction Guarantee

-30 days



State Availability - All except Alaska, South Dakota and Wyoming

Company Information

Parent organization
Rollins, Inc.
Company type
Otto Orkin
Glen Rollins/John Wilson
Year of Establishment
Suite A, 1400 Marietta Blvd NW, Atlanta, GA 30318, USA

Orkin: Consumer Ratings

While going through Orkin’s pest control customer reviews, we found that most of their customers are happy with their appointed technician’s knowledge and service, with the occasional dissent here and there. A common complaint seems to be their expensive treatment packages. The opinion of their service quality is split, with some being satisfied and others being disappointed with Orkin’s service.

Review Platform No. of Reviews Rating
Google 1,388
4.8* / 5
Yelp 91
2 / 5
BBB 523
3.7 / 5
Trustpilot 17
2.6 / 5
Pissed Consumer 271
1.5 / 5
Angi 155
4.7 / 5

*The rating here is for Everett, Washington. Google reviews for Orkin vary for each state/area.

As you can see, Orkin ranks well on some consumer review platforms and poorly on others. The problem seems to be subpar service quality in some cases, which is typical for big corporations in general. However, there are areas where Orkin is commendable, like trained technicians, online resources, etc.

Our Methodology

To develop a balanced and helpful review, Orkin is measured against the following criteria - 

  • Plans - The number of plans, what they cover, and their extent.
  • Service Quality & Reputation - The standard/quality of their services and how they are regarded.
  • State Availability - The number of states that the company covers.
  • Customer Service - Their availability, responsiveness, and assistance with queries/requests.

Other factors like their innovation, additional services, and more are also considered. They are then compared with their peers and ranked based on their performance in these areas.

Frequently Asked Questions (FAQs)

How Does Orkin Get Rid Of Rodents?

Orkin exterminators follow the A.I.M approach to deal with rodents. They search and identify the nesting grounds of these menaces and assess the situation. Next, they create a customized plan to get rid of their presence. After their complete removal, they will fortify your home against future infestations by using natural repellants, traps, and rodenticide baits.

Does Orkin Really Get Rid Of Roaches?

Yes, Orkin has treatment plans to remove cockroaches. They use insecticide-laced baits for cockroaches to eat and spread across their nest. They also use insect growth regulators to inhibit their multiplication and specific sprays and dust that kill certain species exclusively.

Who Is Better, Orkin Or Terminix?

Both Orkin and Terminix are big in the pest control industry, covering almost the same array of pests, and offering comparable services. The former has more experience and a better BBB rating, but the latter has a broader customer base and service list. 

When pitted against each other, they seem to be on equal footing. If you have to pick one, you can try checking how their branch’s reputation is in your particular locale and see which company does better.

Will Orkin Inspect My Home For Free?

No, Orkin does not conduct home inspections for free.

How Does Orkin Treat Carpenter Ants?

Orkin technicians will first find all the nests of carpenter ants, then place sugary baits laced with insecticides near their trails. The poisonous treats are carried to the other ants. 

The technicians also use chemical and non-chemical solutions to kill carpenter ants.

What Pesticide Does Orkin Use?

Orkin uses its own formulations/pesticides to treat infestations. These are used as per the directions on the product’s label. Orkin techs are trained to follow the label’s directions and apply them correctly to ensure you and your family’s safety. 

Orkin also allows you to check and review their product labels.

How Often Does Orkin Come?

There is no set number as such. They’ll come back if you’re not satisfied with their services or in case of a scheduled visit. Mostly, however, Orkin’s visits depend on the severity of your pest infestation.

Does Orkin Guarantee Their Work?

Yes, Orkin offers a 30-day money-back guarantee for residential properties.

Can Orkin Get Rid Of Carpenter Ants?

Yes, Orkin offers customized treatment plans to get rid of carpenter ants.

Is Orkin Pest Control Safe For Pets?

Orkin’s pesticides/insecticides are lethal for insects and small pests but pose no danger for domestic pets and people. You should, however, keep your pets away from the treated surfaces until they are dry.

How Do You Prepare For Orkin Pest Control?

A standard way to prepare your home for a pest control service is by cleaning it. For fleas, since pets have most likely brought them in, you can wash their bedding and vacuum the house. In case of bed bugs, remove blankets and beddings and wash them in hot water. Also, clean the items placed near your bed.

Similarly, you can prepare in different ways for different infestations.

How Long Does Orkin Termite Treatment Last?

Generally, liquid termite treatment should last for five years, while termite bait stations last one year and need to be maintained regularly.

Does Orkin Seal Holes?

Yes. Orkin seals, secures, plugs, and caulks any holes or cracks to keep out pests.

Does Orkin Deal With Bats And Raccoons?

Orkin’s services include handling raccoons but not bats.

How To Cancel Orkin's Service?

To cancel Orkin’s service, you can reach out to your local branch for assistance or call this phone number – 877-676-7537.

Is Orkin Pest Control Worth It?

They are one of the biggest names in the pest control business. They cover a wide range of pest infestations and treat them using cutting-edge science and technology. Their technicians are highly trained, and the company offers satisfaction guarantees you can use in case you are not happy with the service.

In any case, you should research more and go through consumer reviews to make a decision.

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