Trinity Solar Reviews

Trinity Solar is based on the East Coast and is the largest privately-held residential solar company in the United States. It has over 1,900 employees and has installed more than 77,000 solar systems. Trinity Solar’s reviews on various platforms indicate that it has many satisfied customers, but it also has some complaints.

Trinity Solar’s service area is exclusively in the Northeast and Florida, so it doesn’t include the Midwest or the Western United States. The company offers financing options in the markets they operate, making it easier for more households to use renewable energy.

prosPerks :

  • Has long hours of operations, including some weekday evenings and Saturdays
  • Installs high-quality solar panels and inverters
  • Offers financing
  • Customers can buy or lease their solar systems

consDrawbacks :

  • Has mixed customer service reviews
  • Is primarily available only in the Northeast

Disclosure : We may get a commission for quotes accepted by the customers. However, it has no impact on the authenticity of our reviews.

Our Opinion

Trinity Solar uses high-quality solar equipment, but its consumer reviews are mixed, which shows areas where this solar panel installation company can increase its customer service. Like many other large solar contractors, customers can buy or lease a solar system, and financing is available.

Its service area is relatively small compared to other large solar companies and has offices in the Northeast and Florida. Trinity Solar is one of the few large solar companies that is privately held.

Trinity Solar Products And Services

This solar company installs a variety of high-quality solar equipment, including solar panels and batteries, and provides solar system monitoring through its own app.

Trinity Solar Panels

Trinity Solar inc. installs Hanhwa Q Cells, a high-quality solar panel with a 25-year product warranty. Often, Q Cells are manufactured in the United States and are a trusted name in the PV industry. These solar modules are 17.4% to 21.4% efficient and commonly last for 25 or even 30 years.


Trinity Solar Batteries

Typically, Trinity Solar installs two types of lithium-ion batteries for backup power during grid outages. The Tesla Powerwall 2 has 13.5 kWh of electricity and comes with a 10-year warranty and 70% of its original capacity.The PWRcell solar battery by Generac offers a 9 kWh battery that can be increased in 3 kWh increments and comes with a 10-year warranty.

Trinity Solar Inverters

Trinity Solar primarily uses SolarEdge central inverters but varies by installation. These inverters are known for their quality and come with a 12-year warranty.


Other Features

In addition to quality solar components, Trinity Solar also offers additional features.

Trinity Solar Connect App

The Trinity Solar referral program pays $1,000 for each referral. It uses the Trinity Solar Connect app to manage and track solar energy customer referrals.

Trinity Solar State Availability

Trinity Solar offers services in the following states:

Trinity Solar Warranty

Customers that use the solar lease program are not responsible for repairs for the contract period. For customers that purchase their solar systems, they include a 5-year labor and workmanship warranty. However, the solar panels and inverters typically have much longer warranties. 

For example, SolarEdge inverters come with a 12-year warranty that can be extended. Hanhwa Q Cells have a 25-year product warranty. However, customers who buy their solar systems will likely need to pay for labor after the 5-year period ends, even if the equipment is still covered under the manufacturer’s warranty.

Trinity Solar Cost

The cost of the solar installation varies by location. In general, Trinity Solar costs are moderate and are rarely the cheapest or most expensive option. The cost of a residential solar system with batteries is considerably higher than a solar system without a solar battery bank.


Trinity Payment Options

Trinity Solar offers leases and the option to purchase a solar system. Under a solar lease, homeowners pay a monthly fee to rent their solar panels. 


A federal tax credit is available for solar homeowners that install solar panels on their primary or secondary homes. The tax credit is 26% for systems installed in 2022 and 22% of the solar power system cost in 2023. However, customers are not eligible for the federal tax credit if they lease their solar energy system instead of buying or financing it.

So an $18,000 solar energy system installed in 2022 could qualify for a $4,680 tax credit with the IRS. However, the same PV system installed in 2023 could qualify for a $3,960 credit. However,  unless the tax credit is extended, it will end in 2024. We recommend speaking with a tax expert to ensure you can take advantage of this excellent solar incentive.  

Also, some electric utility companies and state & local governments in the Eastern U.S. offer additional solar incentives. Refer to the DSIRE database for information about PV incentives in your area. 

How does Trinity’s installation process work?

The solar installation process begins with receiving a free estimate for a solar system on your home. If needed, you can apply for financing and or for a solar lease. After that, the Trinity Solar team of PV contractors will install your system and connect it to your electrical panel. Once your system is up and running, you will start seeing the electric bill savings.

Trinity Solar Customer Service

The company has a pretty solid reputation for completing quality solar installations and providing good customer service. It has received many 4 and 5-star reviews from existing customers. However, a small percentage of Trinity Solar customers do not give high consumer ratings.

Trinity : Key Details

Transition line introducing the below table. 

  • USP : Longevity of company, generally positive consumer reviews
  • Avg. Installation Cost : Varies by location
  • Payment Options : Cash payments, solar leases, or financing through Trinity Solar
  • Service Types : Residential solar systems, battery backup

Company Information

Parent Organisation
Trinity Solar
Company Type
Tom Pollock
Year of Establishment
1994 (as an HVAC company), began transitioning to solar in 2004
Years in Business
Cheshire, CT
Customer Service Number

State Availability - All except Alabama, Alaska, Arizona, Arkansas, California, Colorado, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming

Trinity : Consumer Ratings

Let’s examine what existing customers think of Trinity Solar to get a sense of its customer service. 

Review Platform No. of Reviews Rating
Google 672
4.4 / 5
BBB 105
3.7 / 5
Trust Pilot 2
1 / 5
Pissed Consumer 0
0 / 5
Site Jabber 31
2.9 / 5
Solar Reviews 168
3.3 / 5

Consumer reviews of Trinity Solar were mixed but largely positive. The Google platform had the highest reviews, but Solar Reviews ratings were somewhat lower. In particular, numerous customers mentioned roof leaks and poor customer service overall. The reviews were largely 4 or 5 stars or else 1, so there were very few 2 or 3-star reviews.

Our Methodology

We are committed to providing you with a thorough and unbiased review of the company in question. Therefore, we research, compare, and analyze products, services, and consumer reviews. We intend to help you increase your chances of getting the solar panels that suit your exclusive needs through this process. We evaluate providers on the following grounds-


Author :

Sarah Lozanova

Sarah Lozanova is an renewable energy journalist and copywriter and is the author of Humane Home: Easy Steps for Sustainable & Green Living. Her renewable energy experience includes residential and commercial solar energy installations and utility-scale wind farms. She also taught green business classes to graduate students at Unity College and holds an MBA in sustainable management from the Presidio Graduate School.

Trinity solar FAQs

Who is the most reputable solar panel company?

Trinity Solar is among the reputable solar panel companies, along with ADT Solar, Blue Ravan, Sunlex, and Palmetto.

How long do solar panels last?

Solar panels can last as long as 25 years. Solar panels are reliable, and their longevity has even increased over the past few years.

Do solar panels need maintenance?

Yes, solar panels need minimal maintenance to keep running smoothly throughout the working years.

Which is better: Sunrun vs. Trinity solar?

Trinity Solar and Sunrun have been the top choices for many customers for solar installation. Sunrun is better for affordable installation services, and Trinity Solar is preferred by those looking for an experienced company.

Is Trinity Solar worth it?

Yes, Trinity Solar is worth the price. It offers no-cost solar installation, pulls permits, efficient customer service, and various financing choices. However, Trinity Solar has its installation team, which makes the company a bit more on the expensive side.

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