ADT Solar, formerly Sunpro Solar, is a residential solar company that serves much of the United States. It has been in business since 2008, and ADT recently acquired the company. ADT Solar reviews are somewhat mixed and mention various issues but are mainly positive.
This solar installation company offers $0 down financing options, such as leases and solar loans. It also offers some of the best warranties in the industry because it uses solar equipment with long warranties and provides its own 25-year labor warranty.
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ADT Solar has installed more than 55,000 solar systems across much of the United States. ADT Solar reviews are primarily positive, but some complaints are that the energy savings were lower than forecasted.
This solar installer offers solar leases, power purchase agreements (PPAs), and $0 solar loans, making using renewable energy in your home easy. ADT has some of the best solar battery options, including the Tesla Powerwall 2. Also, its warranties are impressive, especially the 25-year labor warranty.
One way ADT Solar is a top solar contractor is by the equipment it installs, including some of the best solar panels on the market. Here are some of the products used by ADT:
ADT has been installing LG solar panels, which are known for their quality solar cells, high efficiency, and long warranties. However, LG recently announced it would soon stop manufacturing solar panels, so ADT will need to switch to a different brand.
ADT battery backup options are impressive, and it installs a variety of high-quality inverters and advanced lithium-ion energy storage batteries.
The Tesla Powerwall 2 is one of the most popular solar batteries on the market and has a good energy capacity of 13.5 kWh. It offers a 10-year warranty for 70% of the original capacity throughout the warranty period.
This battery has a total capacity of 10.5 kWh and a usable capacity of 10.08. Enphase offers a warranty for ten years or 4,000 cycles and at least 70% of its original capacity.
This product allows each solar panel to operate independently, especially on complex roofs or shading. Enphase microinverters are known throughout the solar energy industry for their quality, and come with a 25-year product warranty.
ADT has two apps that streamline solar referral payments and system monitoring-
The ADT referral program pays $35 for each qualified lead you refer to them and $1,000 if they go solar. This is all managed through the ADT Solar app.
When a solar system has microinverters mounted on the underside of each solar panel, it allows homeowners to view panel-level data. That means you can see how each panel on your rooftop solar panel system performs.
ADT solar is available in many states, and this list is expanding to soon include Indiana, Massachusetts, New Jersey, and West Virginia.
Many of the products ADT Solar installs have long warranties, including the solar panels and Enphase microinverters. In addition, it offers an industry-leading 25-year labor warranty.
The best way to get an accurate quote is to call them or submit an online form. ADT Solar estimates consider your location and electric bills and include installation costs. Therefore, they adjust the pricing information based on your home’s electricity needs.
The estimate will consider this if you live in a cloudy location using historical weather data. The free quote will also include estimated energy production and utility bill savings.
Want to learn more about rooftop solar panels for your home? Get started with a free quote.
When you go solar with ADT, there are a few different ownership models which come with different payment options. You can lease your solar energy panels, enter a power purchase agreement, or buy your system. Even if you own your system, you can get a solar loan that requires $0 down.
However, if you have a solar PPA or lease, you will not be able to claim the federal solar tax credit. However, this is not true if you buy your system or take out a solar loan.
To get current information on solar system pricing, contact ADT through the website or by calling the toll-free phone number. An additional fee for installing solar batteries will allow your home to have backup power during grid outages.
In addition, if you buy your ADT solar panel system, you are eligible for a solar tax credit for 26% of the total system cost in 2022 or 22% of the system cost in 2023. However, homeowners can only claim the tax credit if they have a sufficient tax liability. In addition, some utility companies and states provide additional solar incentives. Refer to the Database of State Incentives for Renewables & Efficiency for information on your area.
To begin going solar, get a free estimate from ADT Solar and decide if you want to own or lease your system. Then, ADT will pull any necessary permits and complete paperwork with the utility company so that you can get credits for surplus power your feed to the power grid. Next, ADT will install your solar panels and oversee the final inspection. Now you are ready to start saving money on your energy bills!
Some customers have very positive feedback about ADT customer service, from the sales process to the final inspection.
However, ADT Solar also receives some complaints about project delays and having to make payments on the solar system before it has passed the final inspection.
State Availability - All except Alabama, Alaska, Connecticut, Delaware, Hawaii, Idaho, Kentucky, Maine, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming
We have analyzed reviews from the following popular review platforms to gain insights from customer reviews.
| Review Platform | No. of Reviews | Rating |
| BBB | 274 | |
| Yelp | 58 | |
| Pissed Consumer | 8 | |
| Solar Reviews | 475 |
ADT Solar company reviews were somewhat mixed, with many 5-star ratings, but also some 1-star reviews. Consumer complaints varied, but included feedback about slow company response times, project delays, failed city inspections, and having to make payments before the solar system reduced the electricity bills. Yet, many customers raved about their experiences and had very positive feedback on customer service, the solar installation process, and the quality of the solar panels.
We are committed to providing you with a thorough and unbiased review of the company in question. Therefore, we research, compare, and analyze products, services, and consumer reviews. We intend to help you increase your chances of getting the solar panels that suit your exclusive needs through this process. We evaluate providers on the following grounds-
Author :
Sarah Lozanova
Sarah Lozanova is an renewable energy journalist and copywriter and is the author of Humane Home: Easy Steps for Sustainable & Green Living. Her renewable energy experience includes residential and commercial solar energy installations and utility-scale wind farms. She also taught green business classes to graduate students at Unity College and holds an MBA in sustainable management from the Presidio Graduate School.
ADT Solar has a track record of delivering quality service. It was also named the nation’s second-best solar rooftop contractor by Solar Power World Magazine in 2021.
Last year, ADT announced the complete acquisition of Sunpro Solar.
You can cancel your ADT contract by calling customer service at 800-238-2727. The customer service representative will instruct you about the process and may ask you to submit a written cancellation request.
A solar panel can increase your home’s value owing to the benefits like long-term energy savings, tax credits, and incentives. Additionally, studies show that installing a solar panel can boost your home’s sales value by 4.1%.
Various solar panel companies are available in the market, but SunPower and ADT Solar are the best-rated. These providers offer a thorough installation together with attentive customer support.
You can recommend the company’s services to their friends, family, and other people. If any referrals opt to install a new ADT system, you will receive a $200 Visa reward gift card.
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