Last Updated : July 2, 2020Carchex
Carchex was founded in 1999 and offers top-class vehicle protection. The company has a network of 900 inspectors who work in fifty states of the country.
Carchex warranties include roadside assistance, trip-interruption benefits, and rental car reimbursement. All Carchex plans come with a lot of options and flexibility so that your vehicle receives the best and only the best. These are perks that a very few auto warranty companies offer in today’s times.
Today Carchex is one of the largest and most trusted names in the business. Purchasing a vehicle protection plan from Carchex saves you from expensive repairs and guarantees you peace of mind.
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Why Choose Carchex?
Carchex offers its customers a 30-day money-back guarantee with every protection plan that customers purchase. All Carchex plans come with 24/7 roadside assistance, towing and wrecker service, rental car reimbursement, emergency gas delivery, trip-interruption services, battery jump service, and key lockout service.
Carchex has also come up with a dedicated application that easily allows you to find a repair service station near you. Using this application is extremely convenient and user-friendly and allows you to use a host of other services.
Why Choose Carchex?
Carchex Plans
The company offers its customers five coverage options to choose from. The plans are Titanium Coverage, Platinum Coverage, Gold Coverage, Silver Coverage, and Bronze Coverage. The list below features what’s covered and not covered in each plan. On average Carchex plans cost you about $1500 for a five-year contract.
Bronze Coverage
Engine pistons, rods, and bearings - Transmission torque converter
- Engine crankshaft and camshaft
- Trans-axle housing
- Transmission mount
- Water pump and housing
Silver Coverage
- Fuel pump
- Alternator
- Fuel tank
- Starterk
- Alternator
- Condenser fan and motor
Gold Coverage
- Brake system master cylinder
- Steering coupling, cooler, and cooler lines
- Brake system metal hydraulic lines and fittings
- Starterk
- Power steering pump
- Steering coupling, cooler, and cooler lines
Platinum Coverage
- Suspension Struts, mounting plates, retainer
- Water pump
- Wiper motors
- Water pump
- Mirror motors & controls
- Thermostat
Titanium Coverage
- Bumper-to-bumper
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Disclaimer : Please note that these are the terms of a typical Auto Warranty contract and that the terms of coverage of your contract may differ from what's mentioned on this page
Final Word
If you are confused about which plan to choose. Carchex executives will help you find the right option that fits your budget and suits your vehicle’s needs. Getting the plan into action is extremely easy. If you are on the lookout for an extended warranty plan, Carchex is an option definitely worth considering.
Frequently Asked Questions?
Carchex uses a consultative approach when dealing with their customers. The company strives to provide great customer experience, and the promise of providing customers with the best is engrained in the company's ethos. If you are not happy with the services of the company you can directly write a complaint to the CEO at ceo@carchex.com.
You can take your vehicle for repairs to any repair facility in your area, provided it is licensed by Carchex. You can take your vehicle for repairs to your original dealer, and your locale repair shop if licensed. Vehicle repairs are also available at national chains like Pep Boys, Goodyear, and Firestone. Always check out if the repair shop is licensed by Carchex. If the repair shop is not licensed you will need to pay a fee for servicing the vehicle.
The money you pay Carchex goes directly into your claims reserve account. Your claim reserve account is fully insured by the A.M Best Ratings. Your claims reserve account is made in such a way to pay your future claims. Do not worry your Carchex money is safe in your reserve account.
Yes, you can cancel a Carchex auto warranty plan. If you are not satisfied and cancel the plan before 30 days, you are entitled to a full refund. If you cancel the plan after 30 days you are eligible for a refund on a pro-rated basis. It is important that you read the fine print of your contract before signing up for a Carchex plan.
Every time you repair your vehicle, you will be needed to pay a deductible. A lot of Carchex plans offer a zero deductible option. The zero deductible option simply means you will never have to pay a single dollar, every time you take your vehicle for repair. It makes a lot of sense to choose a Carchex zero deductible plan.
To transfer a Carchex plan you are required to pay a fee of $50. If you are a resident of Florida you will be required to pay $40. You should know your $50 transfer fee will be made up if you decide to sell your vehicle. The transfer fee may also vary depending on the condition of your vehicle and its mileage. It’s always a good idea to keep your vehicle in good condition if you want to transfer a plan.
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