Our Orkin review will go over the company’s offerings, costs, treatment plans, customer service, and much more in detail. Once you read through, you will –Â
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Disclosure: We may receive a commission for quotes accepted by the customers, but this has no bearing on the legitimacy of our review process.
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Orkin Pest Control offers treatment and preventative action plans against a wide array of pest infestations. The company is a member of the National Pest Management Association’s Quality Pro program and is committed to environmental responsibility. As a result, they must practice stringent operational and ethical standards while carrying out their services.Â
Upon research, we found that while their offerings are expensive compared to the industry standards, most of their customers are also happy with their service quality.
Orkin targets and offers treatment plans for the following bugs –Â
Orkin’s highly trained technicians work alongside each customer to develop a personalized plan that works for them.Â
Orkin also believes in being environmentally responsible while treating pest infestations. They offer Integrated Pest Management (IPM) programs, a mix of scientifically-grounded methods, to eradicate the problem.
Orkin offers customized solutions for close to 20 pests including termites, bed bugs, ants, mosquitoes, spiders, and more. However, their general approach for tackling a pest infestation involves a six-step process that looks like –Â
Depending on where you live, this plan will be performed on a quarterly, bi-monthly, or monthly basis.
Orkin offers customized treatment plans for termites as well –Â
Orkin’s services extend beyond pests; they also include custom treatments and home services that cover your entire property against pest damage and common homeowner problems.Â
Orkin also caters to new homeowner needs. They inspect and offer to pre-treat the property against local pests before moving in.
Orkin offers customized solutions for pest control and, as such, takes into account the insect problem, your home, and the surrounding environment. It goes to say that the pricing will be different for everyone.
A few factors that can influence your fee may be your locale, type of pest, the severity of the infestation, the plan, etc.
If you choose to opt for Orkin’s pest control services, here’s how the entire process would look, from start to finish –Â
Note: Check your contract/agreement for details on the scheduled visits and more.
Orkin comes with a 30-day money-back guarantee. You can call them back to clear the infestation if the pests are back within 30 days of the last service at no extra charge.
|
Company Name
|
Standout Feature
|
Pricing(Annually)
|
States Covered
|
24/7 Availability
|
Online Chat
|
BBB Rating
|
|---|---|---|---|---|---|---|
| Orkin | Oldest Pest Control Service Provider | $575 | 47 | Yes | No | A+ |
| Terminix | Offers Extensive Pest Coverage | $550-$700 | 46 | Yes | Yes | Not Accredited |
| Aptive Environmental | Provides Best Eco-friendly services | $480-$620 | 32 | Yes | Yes | A- |
If the above companies don’t fit the bill, take a look at our list of the top pest control services.
Residential Pest Control
-Yes
Commercial Pest Control
-Yes
One-Time Treatment Available
-Yes
Preventive Services
-Yes
24/7 Availability
-Yes
Satisfaction Guarantee
-30 days
Eco-Friendliness
-Yes
State Availability - All except Alaska, South Dakota and Wyoming
While going through Orkin’s pest control customer reviews, we found that most of their customers are happy with their appointed technician’s knowledge and service, with the occasional dissent here and there. A common complaint seems to be their expensive treatment packages. The opinion of their service quality is split, with some being satisfied and others being disappointed with Orkin’s service.
| Review Platform | No. of Reviews | Rating |
| 1,388 | ||
| Yelp | 91 | |
| BBB | 523 | |
| Trustpilot | 17 | |
| Pissed Consumer | 271 | |
| Angi | 155 |
*The rating here is for Everett, Washington. Google reviews for Orkin vary for each state/area.
As you can see, Orkin ranks well on some consumer review platforms and poorly on others. The problem seems to be subpar service quality in some cases, which is typical for big corporations in general. However, there are areas where Orkin is commendable, like trained technicians, online resources, etc.
To develop a balanced and helpful review, Orkin is measured against the following criteria -Â
Other factors like their innovation, additional services, and more are also considered. They are then compared with their peers and ranked based on their performance in these areas.
*Offer available for selected companies only
Orkin exterminators follow the A.I.M approach to deal with rodents. They search and identify the nesting grounds of these menaces and assess the situation. Next, they create a customized plan to get rid of their presence. After their complete removal, they will fortify your home against future infestations by using natural repellants, traps, and rodenticide baits.
Yes, Orkin has treatment plans to remove cockroaches. They use insecticide-laced baits for cockroaches to eat and spread across their nest. They also use insect growth regulators to inhibit their multiplication and specific sprays and dust that kill certain species exclusively.
Both Orkin and Terminix are big in the pest control industry, covering almost the same array of pests, and offering comparable services. The former has more experience and a better BBB rating, but the latter has a broader customer base and service list.Â
When pitted against each other, they seem to be on equal footing. If you have to pick one, you can try checking how their branch’s reputation is in your particular locale and see which company does better.
No, Orkin does not conduct home inspections for free.
Orkin technicians will first find all the nests of carpenter ants, then place sugary baits laced with insecticides near their trails. The poisonous treats are carried to the other ants.Â
The technicians also use chemical and non-chemical solutions to kill carpenter ants.
Orkin uses its own formulations/pesticides to treat infestations. These are used as per the directions on the product’s label. Orkin techs are trained to follow the label’s directions and apply them correctly to ensure you and your family’s safety.Â
Orkin also allows you to check and review their product labels.
There is no set number as such. They’ll come back if you’re not satisfied with their services or in case of a scheduled visit. Mostly, however, Orkin’s visits depend on the severity of your pest infestation.
Yes, Orkin offers a 30-day money-back guarantee for residential properties.
Yes, Orkin offers customized treatment plans to get rid of carpenter ants.
Orkin’s pesticides/insecticides are lethal for insects and small pests but pose no danger for domestic pets and people. You should, however, keep your pets away from the treated surfaces until they are dry.
A standard way to prepare your home for a pest control service is by cleaning it. For fleas, since pets have most likely brought them in, you can wash their bedding and vacuum the house. In case of bed bugs, remove blankets and beddings and wash them in hot water. Also, clean the items placed near your bed.
Similarly, you can prepare in different ways for different infestations.
Generally, liquid termite treatment should last for five years, while termite bait stations last one year and need to be maintained regularly.
Yes. Orkin seals, secures, plugs, and caulks any holes or cracks to keep out pests.
Orkin’s services include handling raccoons but not bats.
To cancel Orkin’s service, you can reach out to your local branch for assistance or call this phone number – 877-676-7537.
They are one of the biggest names in the pest control business. They cover a wide range of pest infestations and treat them using cutting-edge science and technology. Their technicians are highly trained, and the company offers satisfaction guarantees you can use in case you are not happy with the service.
In any case, you should research more and go through consumer reviews to make a decision.
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